Terms & Conditions of Booking

by Rosemarie Watson

Cotswold Water Park Holiday Homes

Windrush Turret Lodge & Hoburne Kingfisher Caravan

Windrush Turret Lodge – A deposit of £250 per break/holiday secures the reservation.

Hoburne Kingfisher Caravan – A deposit of £100 per break/holiday secures the reservation.

The full cost of the holiday is payable 4 weeks before arrival. If you book less than a month prior to your holiday, we will require full payment at the time of booking.

Hoburne Membership Passes – Please note that there is an additional charge for the membership passes (access to all facilities / activities etc.) at the Hoburne Holiday Park, these charges vary depending whether staying for a short break or week stay and by high or low season. A form will need to be completed for every rental accepting all the terms of conditions of the holiday park.

Hoburne Membership Pass Charges:

  • High Season: Short Break £13 (Adult) £8 (Child) & Week Break £15 (Adult) £10 (Child)
  • Low Season: Short Break £7 (Adult) £5 (Child) & Week Break £10 (Adult) £8 (Child)

Cancellation after final payment made results in loss of all rental fees unless another guest is found in which case only the deposit is lost. If you cancel more than 4 weeks before the start date your deposit will be forfeited. If this is a concern guests may wish to take out holiday insurance.

Windrush Turret Lodge –
A refundable security deposit of £250 will be payable by you when the balance is due.

Hoburne Kingfisher Caravan – A refundable security deposit of £100 will be payable by you when the balance is due.

This charge will be held to cover or part cover any breakages, excess cleaning costs or damage to the property. The deposit will be returned within 10 days of the end of the rental period subject to inspection by the owners, less any deductions to cover the cost of replacement or repair.

All payments should be made by BACS transfer directly to the owners directly

Occupancy shall be from 3.00pm on the day of arrival to 10.30am on the day of departure.

The owners reserve the right to refuse group bookings or other persons who in their opinion are unsuitable for the accommodation. No single sex groups or stag / hen parties permitted

These are all available on request free of charge.

No pets permitted.

There is car parking available alongside the property for a maximum of 3 cars.

All bed linen, hand and bath towels are included in the holiday price, but no bedding is provided for cots.

Included in the hire charge.

For the comfort of all guests NO SMOKING is allowed in this property.

While it is unlikely that you should have a complaint about our holiday home, occasionally things do go wrong. If you have a problem during your stay, you MUST inform the owners immediately who will endeavour to rectify the matter. The owners will not accept liability for any dissatisfaction or other complaint not reported during your stay.

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